AVR offers a wide choice of market leading brand vehicles, highly competitive corporate leasing rates, and comprehensive service coverage to serve the needs of corporate fleet customers in Qatar.
In close consultation with our customers, AVR’s experienced corporate fleet team can help businesses to proactively manage their fleet by identifying effective cost savings, and make recommendations to maximise long term fleet efficiencies.
CORPORATE ACCOUNT MANAGEMENT
To ensure a productive partnership with our corporate customers, we recognise the need to keep them fully informed every step of the way. Frequent and structured communication with customers, as well as our manufacturer partners, ensures that the right level of resources and vehicles are sourced and allocated in order to maintain the best possible service.
We provide a strategic bi-annual review for every customer, including a summary of procured vehicles, strategic recommendations based on a review of prior activity against the current environment and forecasted business need, as well as information about the latest available products and services which may benefit the efficiency of their fleet operations.
Customers benefit from:
- Fleet reviews, vehicle assortment and allocation for optimal operation
- Company vehicle policy advice and scheme development that reflects proactive development of an outsourced solution, whilst reducing administrative or internal resources
- Mileage and timeframe reviews, staff vehicle transfers, and strategy which impacts company savings
AVR’s experienced corporate fleet team offers strategic account recommendations with particular focus on cost control. For example, by offering the flexibility of a rate structure commensurate with vehicle use, customers can benefit from charging based on anticipated usage rather than a fixed blanket costing.
All AVR vehicles are comprehensively insured, meeting the standards of Qatari Law, by the Qatari Insurance Company. The insurance provides AVR clients with added value and exceptional service. All vehicles are insured for repair at authorised agency workshops using original manufacturer (OEM) auto parts. This simple yet comprehensive insurance structure is designed to give our clients complete peace of mind.
SERVICE, MAINTENANCE AND REPLACEMENT VEHICLES
AVR has significant experience in the service and maintenance operations of vehicles and under the lease terms, maintains responsibility for the costs and management of all routine service and maintenance including replacement of worn tyres.
AVR offers a service booking facility to assist customers with maintaining their vehicle. Recognising that time can often be a factor in customers failing to undertake regular servicing, AVR takes care of booking a vehicle in for service. Customers can conveniently call or email our centralised service booking team, who organise the service directly with the authorised dealer workshop most conveniently located to the customer.
Service appointments are generally allotted within one week of request, and routine work completed within a day. If the service period is expected to exceed six hours, a similar category replacement vehicle will be delivered to the customer. All work will be carried out by an authorised dealer workshop under the maintenance agreement.
AVR also undertakes specific negotiations on labour costs and parts discounts, and operates a policy of fitment of OEM parts for all repairs to ensure full vehicle integrity. This is designed to give our clients complete peace of mind with respect to liability towards vehicles.
24 HOUR ROADSIDE ASSISTANCE
AVR provides 24 hour roadside support should your vehicle be involved in an accident or experience flat tyres, mechanical breakdowns or any associated interruptions with normal operations. Our priority is to assist and get you to safety and able to resume your journey as soon as possible.
- 24 hour toll free road side assistance
- Dispatch of recovery truck to your location
- Immediate information concerning procedures to complete at the scene
- Arrange delivery of a temporary replacement car (if needed)
- Arrange recovery and repair or replacement of the vehicle should it be involved in an accident
All AVR vehicles are fully insured against accidents and damage up to US $1 million in third party coverage.
TRAFFIC VIOLATIONS MANAGEMENT
AVR administrates all traffic violations incurred with the use of its vehicles. Customers are updated in a timely manner so that the driver can settle the offence with the relevant authority. For corporate customers, we can provide statistics to help businesses measure the performance of corporate drivers.